Contact Marlboro Water Damage Pros
Call (732) 352-9660 at any hour. Our line is answered 24/7, and calling is the only way to start a job.
The fastest way to reach Marlboro Water Damage Pros is the phone: (732) 352-9660. The line is open 24/7, so a pipe that fails at 3 a.m. gets the same live answer as a leak found at noon.
Our office is at 184 Route 9, Marlboro, NJ 07746. For general questions that are not urgent, the email address is [email protected]. If water is moving through your home right now, skip the email and call.
Ways to reach us
Phone is the main channel: (732) 352-9660, answered around the clock. Every job begins with a spoken conversation, because the details that matter most, such as where the water started and whether it has stopped, are quicker to explain out loud.
Our address is 184 Route 9, Marlboro, NJ 07746, and the ZIP code for the township is 07746. The email address, [email protected], is for general business questions. It is not monitored like the emergency line, so it is the wrong tool for an active leak.
What to say when you call
A dispatcher will ask a few plain questions. Having these answers ready gets you to a plan sooner.
Your address and a callback number
Give the street address in Marlboro or the nearby town, so the crew knows the route, and the number you are calling from.
Where the water came from
A supply pipe, a washer hose, a water heater, a roof, a toilet, a sewer drain, or you are not sure. Not knowing is a fine answer.
What it has touched
Which floors and rooms are wet, whether ceilings are sagging, and whether water is near outlets, the electrical panel or a furnace.
What the water looks like
Clear, cloudy, or dark and foul smelling. Sewage and flood water are handled differently from a clean supply line leak.
Whether it has stopped
Tell us if you found and closed the main shutoff valve, or if water is still running or rising.
Before you pick up the phone
Your safety comes before the restoration call. If water has reached an electrical panel, outlets or appliances, or if you smell gas, stay out of the area and call 911 or the utility first. Cut power only if the panel is dry and safe to reach. Never stand in water to reach a breaker.
If sewage is involved, keep children, pets and yourself away from the affected rooms until the crew arrives.
- Close the main water shutoff valve if you can reach it without walking through standing water.
- Switch off power to wet areas only from a dry spot, and only if the panel is dry.
- Lift furniture legs, rugs, electronics and papers onto dry surfaces.
- Take photos and a short video of the damage before moving anything, since they help later with your insurer.
What not to do
A few well-meant actions make water damage worse, so avoid them while you wait for a crew.
Do not use a household vacuum on standing water, because it is not built for it and can shock you. Do not run ceiling fixtures under a bulging, dripping ceiling.
Do not pull up wet carpet or open walls in a room that may contain sewage or flood water. Do not use a heater to dry floors fast, since surface heat can hide moisture still trapped in subfloors and cavities. And do not wait until morning to call: wet drywall and wood start to fail within a day or two.
Help with a specific problem
If you want to read before you dial, our services page groups every water loss by cause, from burst pipes to sewage backups. Mold that showed up after a past leak is covered on the mold remediation page.
You can also read about who we are and how a job is scoped and priced. For the towns we reach beyond Marlboro, see the service area page.
Our location in Marlboro
We are based on Route 9 in Marlboro Township, in Monmouth County. The map on this page shows the address. Route 9 and Route 79 are the main roads our crews use to reach Morganville, Robertsville, Wickatunk and the rest of the township.
Please call before coming to the office. Crews are often out on jobs, and the phone reaches dispatch wherever they are. The line connects you with a person who can arrange a visit to your property, so there is no need to travel to us.
Call the 24/7 line
(732) 352-9660 reaches dispatch at any hour. Tell us what happened and we will take it from there.
Call (732) 352-9660